1.      PROVISIONS 

1.1.      We are delighted that you have chosen app2us – the parental planner (hereinafter referred to as “app2us,” “the application,” or “the app2us application”). We designed the app for all parents who work as a team and know that easy communication is the basis for happy parenting. Its main features include a calendar with a care plan, an overview of tasks, expenses in one place, shared notes and contacts, and secure chat.

1.2.      Before you start using app2us, please read these Terms and Conditions carefully, as well as all the information provided on our website www.app2us.app. 

1.3.      These Terms and Conditions govern the rights and obligations between you, the users of the application (hereinafter also referred to as "user" or "users"), and the operator of the application, Mgr. Michaela Radoušová, attorney-at-law, registered mediator, with registered office at Voršilská 130/10, 110 00 Prague 1, ID No. 66252989, operating the application with the consent of Mgr. Andrea Vyskočilová, attorney, registered mediator, and registered family mediator, with registered office at Klidná 298/33, 160 00 Prague 6, ID No. 62564421, as the owner of the app2us trademark and co-owner of the know-how behind the creation of the application. 

1.4.      By downloading the application to your phone or other device that allows the installation and use of the application (hereinafter also referred to as the "device"), you confirm that you are over 18 years of age, have full legal capacity, have read these Terms and Conditions, understand their content, and express your agreement with the full text of these Terms and Conditions, which you undertake to comply with. At the same time, you acknowledge that app2us, like any other application, is constantly evolving. We strive to prepare new versions and additional features for you, so app2us may sometimes report errors and situations may arise that negatively affect its functionality. We are doing everything we can to continuously develop app2us for you, striving to minimize shortcomings and potential difficulties so that app2us can be the best guide and helper for you in your parenting. In case of any problems, we are available atpodpora@app2us.cz . 

2.      INSTALLATION, REGISTRATION, AND ACCESS TO THE APPLICATION 

2.1.      By downloading app2us from the App Store or Google Play, you grant us the right to use your device's processor, storage, and other hardware for the proper operation of the application. You also acknowledge and agree that using app2us may in some cases require you to allow the application to use certain software, services, or data from your device (such as system time and date, location services, etc.).

2.2.      You will be able to start using app2us once you have installed it and successfully completed the registration process to create your user account (hereinafter also referred to as "account"). During the registration process, we will ask you to enter your email address, which you will use to confirm the creation of your account in the app. Your user account is a private part of app2us that will be accessible to you when using the application after entering your login details and which will allow you to use all the features of the application.

2.3.      Your login details are a unique combination of your username and password, which you choose. Instead of a username and password, you can choose to log in using a PIN code or biometric data (fingerprint, Face ID).

2.4.      Please note that there is a fee for using app2us. Every user gets the first month of use free of charge, after which you can choose between a monthly or annual subscription. The subscription price is listed directly in the app (it is always the total amount you will pay, including VAT, all taxes, and fees; except for the subscription, there are no delivery costs). Payment of the subscription is a condition of use of the app, except for the first month, which is free of charge a condition of use of the application – this means that the subscription is paid in advance (the monthly subscription must be paid no later than the day preceding the first day of the next consecutive month for which you wish to use the application; the annual subscription must be paid no later than the day preceding the first day of the next consecutive year for which you wish to use the application). By downloading the application to your phone or other device that allows the installation and use of the application, you confirm that you are aware of the subscription fee and that you agree with it. We reserve the right to change the subscription fee. You can pay for your subscription using the method specified directly in the application.

2.5.      As we are constantly developing app2us for you, we may periodically ask you to install the latest version of the application. If you do not download the latest version, the older version of the application may start to show errors; however, in such a case, we will not be responsible for the proper functioning of the older version of the application, and you will not be entitled to a refund or other form of compensation. Please note that downloading a new version of app2us may require the appropriate version of software for your device.

2.6.      You acknowledge that the application may not be available at all times, particularly due to necessary software maintenance. However, we will endeavor to ensure that the application does not experience any downtime.

2.7.      Please note that the application has been designed to allow synchronization with selected third-party applications, such as Google Calendar, iPhone Calendar, or other calendars installed on your device. The use of third-party applications after synchronization with the app2us calendar is governed by the terms and conditions of those third parties. 

2.8.      We do our best to ensure that app2us works as well as possible, but we cannot be held responsible for conditions beyond our control, such as: 

(a)        the availability of your internet connection with sufficient capacity to run the application; 

(b)        the proper functioning and capacity of your software and hardware when using the application;  

(c)         proper installation and availability of third-party applications on your device. 

2.9.      By downloading the application, successfully creating your user account, and meeting the other conditions for using the application on your device in accordance with these Terms and Conditions, a contractual relationship is established between you, as the user of the application, and us, as the operator of the application, under which you obtain a limited, non-exclusive, revocable license to use app2us in accordance with these Terms and Conditions. In exchange for this license, you agree to pay us a subscription fee (see section 2.4 above).

3.      YOUR OBLIGATIONS 

3.1.       The application is here to simplify childcare for you. When using app2us, please observe the following obligations: 

(a)        use app2us only in accordance with its intended purpose and in accordance with these Terms and Conditions; 

(b)        Ensure that your app2us user account is secured with a password, PIN code, and/or biometric verification, and do not disclose your app2us user account access details to anyone. 

(c)         Secure your device against unauthorized use by third parties; we are not responsible for any activities that take place on the device under your account; 

(d)        make sure you have sufficient funds in your account. The application is subject to a fee, and if the subscription is not paid on time, your user account will be blocked until the subscription is paid in full. You will not be able to use the application while your user account is blocked;

(e)        use app2us in such a way that no damage is caused to you, us, or anyone else.

3.2.       By creating your user account in app2us, you agree that you will not, nor will you allow any third party to: 

(a)        decompile, disassemble, or reverse engineer app2us;

(b)        remove, modify, or obscure any copyright, trademark, or proprietary notices contained in app2us;

(c)         use app2us to create a similar or competing product or service; 

(d)        gain unauthorized access to app2us; 

(e)        use app2us, including the services provided, in a manner that violates the laws of the Czech Republic, European Union law, or the privacy or intellectual property rights of third parties;

(f)          use app2us contrary to its intended purpose or contrary to the legal order or good morals; 

(g)        publish, disclose, upload, or otherwise transmit through app2us any data that contains viruses, Trojan horses, corrupted files, or other computer programs or procedures that are capable of damaging, invisibly capturing, or appropriating any systems, data, personal information, or property of another person (malware); 

(h)        mine the database associated with the application through the application by machine (in particular using software robots);

(i)          violate the integrity or security of the application. 

3.3.       By posting any text, images, or other data of any kind or nature ("content") to app2us (including chat), you represent that you are the owner of the content or that you have proper authorization (license) from the owner of the content to use, reproduce, and distribute it. 

3.4.       You are solely responsible for your interactions with other app2us users.

3.5.       You are solely responsible for all data you store in your user account in the application. You are also solely responsible for all data you store in the application about third parties (especially your children). Messages sent via app2us are secured with end-to-end encryption, which means that even we cannot access them. All data you enter into the application will be stored in a database operated by Amazon Web Services on servers in the European Union. Any data you enter into the app2us database is part of the database collected by us and becomes part of our database without you having any rights to the application database.

 4.      PERSONAL DATA PROTECTION 

4.1.      You acknowledge and agree that the processing of personal data is governed by the app2us Privacy Policy, which is an integral part of these Terms and Conditions and is available at: https://www.app2us.app/documents/privacy-of-policy. 

 5.      INTELLECTUAL PROPERTY 

5.1.      The application is the result of our long creative and innovative efforts and our know-how. You acknowledge and agree that we are and remain the exclusive owner of all rights related to the application and that app2us is protected by copyright. You are only granted the right to use app2us to the extent necessary to use the application in accordance with its purpose and these Terms and Conditions. 

5.2.      Nothing in these Terms and Conditions or in any other document shall be construed as granting, assigning, or transferring any intellectual property rights to the application and/or any part thereof (including, but not limited to, graphics, logos, designs, icons, captions, computer code, themes, objects, animations, sounds, music compositions, audiovisual effects, text), know-how, trade secrets, documents, technologies, patents, trademarks, or expertise owned by us or used in the operation of app2us. 

5.3.      You may not sell, license, sublicense, rent, distribute, publish, make available, or transfer the application to any third party, whether for a fee or free of charge. You are not authorized to grant a sublicense to use the application.

5.4.      When using the application, you are obliged to act in such a way that you do not violate any of our rights and act in accordance with the legal order, in particular with legal norms relating to copyright. If you violate these terms and conditions or applicable laws, we may restrict your use of the application and deactivate your user account. 

 6.      LIMITATION OF LIABILITY, INDEMNIFICATION

6.1.      Although we do our best to ensure that the application works properly, please keep in mind that it may contain errors. If you feel that the application is not working properly in any way, please report it to us at podpora@app2us.cz. 

6.2.      You acknowledge and agree that, as users, you are solely responsible for the proper use of app2us. We are not liable for errors related to your lack of knowledge of all the features of the application.

6.3.      We are not liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use app2us, or arising from errors, omissions, interruptions, deletion of files, defects, delays in operation or transmission, or any failure of performance, whether due to force majeure, communication failure, theft, destruction, or unauthorized access to our records, programs, or services. 

6.4.      We make no warranty that app2us will meet your requirements, that it will operate without interruption, or that it will be compatible with other software on your device. 

6.5.      In the event of an application defect, you are required to provide us with the necessary cooperation to verify whether the defect occurred as a result of an unsuitable digital environment on your part. You will provide us with cooperation using means that are technically available to you and are as non-disruptive as possible. If you refuse to provide us with this cooperation, we will not be burdened with proving that the application is provided without defects. 

6.6.      In any case, our maximum liability to you is limited to the necessary costs incurred and damages arising solely as a result of our demonstrable breach of our obligations under these Terms and Conditions. Our liability shall be limited in total to the amount you have actually paid us for using the application. 

6.7.      By installing app2us on your device and creating your user account, you assume the risk of a change in circumstances within the meaning of Section 1765(2) of the Civil Code.

6.8.      You agree to fully indemnify and hold us harmless from and against any and all damages, losses, and expenses of any kind (including reasonable legal fees) arising out of or in connection with: 

(a)        any breach of your obligations under these Terms and Conditions; 

(b)        any activities you perform in the application; 

(c)         your violation of any laws, regulations, or third-party rights.

7.       TERMINATION OF THE CONTRACTUAL RELATIONSHIP

7.1.      The contractual relationship between you and us continues until one of the parties (you or us) terminates it. You have the right to withdraw from the contract within 14 days of receiving the service (creating a user account in the application) without giving any reason, or at any time thereafter by canceling (deleting) your user account.

7.2.      If you are a consumer, you have the right under Section 1829 of the Civil Code to withdraw from this contract within 14 days of the date of conclusion of the contract (creation of a user account in the application) without giving any reason.

7.3.      However, you acknowledge that the provision of services (digital content that is not delivered on a tangible medium) based on your express consent before the expiry of the withdrawal period constitutes an exception under Section 1837(l) of the Civil Code and your right of withdrawal in this case expires. You give your consent when you register and start using the application.

7.4.      If you exercise your right to withdraw from the contract within 14 days and the provision of the service/app2us has not yet commenced (i.e., you have not started using the application), we will refund your payments without undue delay in the same manner in which they were received. If performance has already commenced based on your consent, you no longer have the right to withdraw.

7.5.      Without prejudice to any other rights, we may immediately terminate the contractual relationship between you and us and block or deactivate your user account without prior notice if you fail to comply with the provisions of these Terms and Conditions. 

7.6.      In the event of termination of the contractual relationship, you are obliged to destroy or otherwise delete or remove from all your devices all copies of the application and all its components, including any application software or data stored on the hard drive of any device. 

7.7.      All provisions of these Terms and Conditions relating to disclaimers of warranties or liability, limitations of liability, remedies or damages, and our intellectual property and proprietary rights, choice of law and jurisdiction, indemnification, and miscellaneous provisions shall survive the termination of our contractual relationship. 

7.8.    How to Delete Your Account in App2us Family

1. Open the App2us Family application.

2. Go to the "Profile screen" and tap the menu icon (three lines in the top-right corner).

3. The menu will open.

4. Select "Permanently delete account".

5. Enter your current password.

6. Tap button "Yes, delete".

7. A confirmation screen will appear:

   • Message: Your account has been archived. Complete deletion will occur in 30 days. If you wish to restore your account, simply log in again within this period.

 8.      ADDITIONAL PROVISIONS, MANDATORY INFORMATION

8.1.      Our contractual relationships and these Terms and Conditions are governed by Czech law. Any dispute arising in connection with the use of app2us or these Terms and Conditions shall be resolved exclusively by the competent court in the Czech Republic. 

8.2.      If any part of these Terms and Conditions becomes invalid, legally ineffective, or non-binding, the other parts of these Terms and Conditions shall remain in force. 

8.3.      When you use app2us or send us emails, you are communicating with us electronically. By doing so, you consent to receive communications from us and to communicate with us electronically. We will communicate with you by email, by posting notices within the application, or by any other means we deem appropriate. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically (whether by email, by posting notices within the app, on our website www.app2us.cz, or otherwise) satisfy any legal requirement that such communications be in writing. 

8.4.      We reserve the right to change or update these Terms and Conditions at any time and at our sole discretion to a reasonable extent by publishing the changed or updated Terms and Conditions through the application, on our website www.app2us.app, and/or in any other manner. Any changes or updates to these Terms and Conditions shall be effective from the date of their publication in the application. You acknowledge that such changes may be required, for example, due to changes in the digital rights management system or changes in the services provided by the relevant platform or service provider (e.g., Google Play, App Store, etc.). If any such future changes to these Terms and Conditions are unacceptable to you, you may terminate our contractual relationship. 

8.5.      By paying for each additional subscription to app2us, you agree that our mutual relationship will be governed by the Terms and Conditions valid on the date of payment of the subscription.

8.6.      You acknowledge that these Terms and Conditions serve to conclude contracts with a large number of persons in our normal course of business and, by their nature, bind us to long-term repeated performance of the same type with reference to these Terms and Conditions. You therefore acknowledge that it follows from the nature of our obligations under these Terms and Conditions, and already followed from prior to the conclusion of the contract between us, that there is a reasonable need for subsequent changes to these Terms and Conditions.

8.7.      By installing the application and creating your user account, you express your agreement with the current wording of our Terms and Conditions and undertake to comply with them. The installation and use of any updates or modifications to the application or continued use of the application after notification of changes to these Terms and Conditions will constitute your agreement to all such changes to the Terms and Conditions. 

8.8.      These Terms and Conditions constitute the entire agreement between us and you, as a user of the application. We may assign our rights under these Terms and Conditions to third parties without restriction. You, as a user, may not assign any rights or obligations to us to any third party without our prior written consent. 

8.9.      The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, ID No.: 000 20 869, website: http://www.coi.cz, is responsible for the out-of-court settlement of consumer disputes. 

8.10.   The European Consumer Centre Czech Republic, with its registered office at Štěpánská 567/15, 120 00 Prague 2, website: http://www.evropskyspotrebitel.cz, is the contact point pursuant to Regulation (EU) No. 524/2013 of the European Parliament and of the Council (EU) No. 524/2013 of May 21, 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (Regulation on online dispute resolution for consumer disputes).

8.11.   The operator is authorized to operate the application on the basis of a trade license. Trade inspections are carried out by the relevant trade licensing office within its jurisdiction. Supervision of personal data protection is carried out by the Office for Personal Data Protection. The Czech Trade Inspection Authority supervises, among other things, compliance with Act No. 634/1992 Coll. on consumer protection, as amended, within a defined scope.

8.12.   The address for delivering documents to the operator is Voršilská 130/10, 110 00 Prague 1. The operator's telephone number is 00420 793 967 957. The operator's e-mail address support@app2us.app. 

8.13.   You will not incur any costs for using means of distance communication in relation to us.

8.14.   These Terms and Conditions, as amended, are published on our website www.app2us.app and are also stored in the application database, where you can access them through your user account. 

8.15.   When operating app2us, we comply with the legal order of the Czech Republic; no other regulations or codes are binding on us.

8.16.   If the application, its digital content, or services do not comply with the contract or have defects, you have the right to assert claims for defective performance pursuant to Section 2389a et seq. of the Civil Code, namely free removal of the defect, a reasonable discount on the price, or withdrawal from the contract. Complaints can be made in writing by email toplanovac@app2us.cz or by post to the operator's address. Rights arising from defects can be exercised within 2 years of the provision of the service. We will deal with it without undue delay, within 30 days at the latest.

8.17.   These Terms and Conditions has been drawn up in Czech and English. In the event of any discrepancy between these versions, the Czech version shall be decisive and binding for the purposes of interpreting and applying these terms and conditions.

These Terms and Conditions were last updated on June 18, 2025.