Help

Help

Need help with something? In Help, you’ll find clear guides and tips on how to get the most out of the app.

Getting started

Getting started

A guide to your first steps in the app. From setting up your profile and syncing your calendar to setting up notifications so you don’t miss any important changes to your care.


My account and subscriptions

My account and subscriptions

Find out how to keep your profile and subscription under control at all times. In Help, you’ll find guides on editing your personal details, information about your children, and subscription settings.


App settings

App settings

Tips and guides on how to customise the app to suit you language, security and notifications so that everything works comfortably and securely.


Calendar and care plan

Calendar and care plan

Find out how to keep track of childcare and appointments. In Help, you’ll find advice on how to use the calendar effectively and make sure you don’t miss any arrangements.


Finances and expenses

Finances and expenses

Help will show you how to keep your finances organised in one place, how to enter and categorise expenses, and how the app calculates who owes what to whom.


Tasks

Tasks

Tips on how to use a shared ‘to-do list’ and avoid situations like ‘I thought you were sorting that out.’


Notebook

Notebook

Find out how to save important information from medication to contacts and always have it to hand without having to call anyone.


Secure chat

Secure chat

The guide explains how the chat works, why messages are uneditable, and how to upload photos and documents so that all arrangements are clearly organised in one place.